Delivery & Returns: Divine Events can ship to out of State locations, delivery is subject to applicable shipping fees. Divine Events ships via UPS to the event location, return labels will be supplied with the rentals upon delivery. It is very important to keep the return labels and packaging in a safe location, All items must be returned or shipped within 2 business days after the event date. The customer agrees to be charged an additional late return fee for each day the items are not returned or shipped after the 2 days of the event. This amount is 10% of the total invoice per day.

Event Cancellation: All orders that are cancelled 30 days or more prior to the event are charged 50% of the deposit. Deposits are nonrefundable within 30 days of the event. This covers the cost that Divine Events incurs for turning away potential customers in order to secure the rental items for the event. Orders cancelled within 14 or less of the event date are nonrefundable.

Inspection & Guarantees: The customer acknowledges that they are personally responsible for inspecting the rental items prior to their use. Notification of any defects must be made to Divine Events prior to the event date. The customer acknowledges that there are no warranties on these items for minor defects, as there may be slight minor defects on items from normal wear and tear. Divine Events takes pride in customer care and will do everything possible to ensure the customer is satisfied.

Samples: The customer understands that it is their responsibility to ensure the proper fit of the chair covers. Samples are offered upon request to make sure of this. Refunds will not be granted in the case that the fitting does not match.

Damaged/Unreturned items: The customer will be responsible to pay for any incidents including but not limited to damage, lost, altered, or stolen items. The items must be returned in normal condition. For items returned with tears, wine stains, candle burns or wax that damages the linen beyond repair, the customer will be charged $20 for the purchase price of the chair cover and $6 for the sash replacement.

Chair cover or Sash count: A final chair cover and sash count must be confirmed 14 days prior to the event. An increase of the chair cover count less than 14 days prior to the event are subject to availability and are not guaranteed. The customer may drop the chair count amount by no more than 10% 14 days prior to the event. A small fee will be charged equivalent of the rental cost of the dropped items.

Fees: The customer understands that a breach of the contract will result in collection of fees by Divine Events. The customer will therefore be responsible for all fees associated with collection process, including NSF fees, attorney fees and litigation fees.

Contract: The customer agrees that either a faxed or mailed copy of the contract with the customers signature can serve as a legal binding consent to the contract and its terms and conditions regarding the items specified on the customers order form.

Placing Orders: To place an order, a signed copy of the Rental contract must be mailed or faxed to Divine Events. This ensures the rentals are reserved for the date specified in the Event contract. A deposit is required to guarantee the reservation at the time of signing.